Residential Cleaning shouldn’t be complicated….

What people are saying…

What’s included?

  • CLASSIC CLEAN

    ALL AREAS

    Vacuum Carpets

    Sweep & Mop Floors

    Light Dusting

    Empty Bin(s)

    Clean Mirrors

    Windos Sills

    KITCHENS

    Fridge (outside)

    Outside Kitchen Cabinets

    Dishwasher (outside)

    Countertops

    Appliances

    Sinks

    Stove

    Oven (outside)

    Microwave

    Dishes

    BATHROOMS

    Countertops

    Toilets

    Outsides of Bathroom Cabinets

    Sinks

    Showers

    Bathtubs

    BEDROOMS

    Clutter

    Make Beds

    Table Tops

    LIVING SPACES

    Hallways

    Staircases

  • SIGNATURE CLEAN

    ALL AREAS

    • Vacuum Carpets

    • Sweep & Mop Floors

    • Light Dusting

    • Empty Bin(s)

    • Clean Mirrors

    • Windos Sills

      + Baseboard & Corner Detail Cleaning

      + Light Switches and Door Knobs

      + Dust Furniture

      + Spot Clean Walls

      + Doors

      + Sanitise All Surfaces

      + Extra Attention to Detail

      + Underneath Furniture (where possible)

      + Thorough Dusting

    KITCHENS

    • Fridge (outside)

    • Outside Kitchen Cabinets

    • Dishwasher (outside)

    • Countertops

    • Appliances

    • Sinks

    • Stove

    • Oven (outside)

    • Microwave

    • Dishes

      + Stainless Steel

    BATHROOMS

    • Countertops

    • Toilets

    • Outsides of Bathroom Cabinets

    • Sinks

    • Showers

    • Bathtubs

      + Chrome

    BEDROOMS

    • Clutter

    • Make Beds

    • Table Tops

    LIVING SPACES

    • Hallways

    • Staircases

  • ULTIMATE CLEAN

    ALL AREAS

    • Vacuum Carpets

    • Sweep & Mop Floors

    • Light Dusting

    • Empty Bin(s)

    • Clean Mirrors

    • Windos Sills

    • Baseboard & Corner Detail Cleaning

    • Light Switches and Door Knobs

    • Dust Furniture

    • Spot Clean Walls

    • Doors

    • Sanitise All Surfaces

    • Extra Attention to Detail

    • Underneath Furniture (where possible)

    • Thorough Dusting

    KITCHENS

    • Fridge (outside)

    • Outside Kitchen Cabinets

    • Dishwasher (outside)

    • Countertops

    • Appliances

    • Sinks

    • Stove

    • Oven (outside)

    • Microwave

    • Dishes

    • Stainless Steel

      + Clean Inside Kitchen Cabinets

    BATHROOMS

    • Countertops

    • Toilets

    • Outsides of Bathroom Cabinets

    • Sinks

    • Showers

    • Bathtubs

    • Chrome

      + Clean Inside Bathroom Cabinets

    BEDROOMS

    • Clutter

    • Make Beds

    • Table Tops

      +Clean Inside Bedroom Cabinets

    LIVING SPACES

    • Hallways

    • Staircases

Your Booking

  • Yes, we are insured. The safety of our teams and customers is a top priority.

  • You can book online or over the phone.

    Our number is 02 9139 8802.

    You can call us if you have any questions or email us at office at Medford dot com dot a u and we'll be happy to assist you.

  • We try our best to facilitate all last minute bookings, but we do recommend booking your cleaning at least a week in advance as slots do fill up fast.

    Please give us a call or book online and we will confirm as soon as possible if we can arrange a service for you.

    If we can't, we will let you know and you won't be charged.

  • Yes, of course. This is easy to do by logging into your account or by calling us. It is free to cancel.

    Please be aware that there is a $60 cancellation fee for a cancellation after 5pm on the day before your booking.

    So if you need to cancel, please give us as much notice as possible.

  • This can look different depending on how many cleans we have on that day.

    It could range from a team of one all the way up to a team of three or four depending on what the schedule looks like.

Our Service + Team

  • Description text goes here
  • We want to make your clean as carefree as possible. So you do not need to be present for the clean.

    If you wish, you can leave a key in a predetermined secure location and or provide an access code.

    You can also let the cleaners in before leaving and they will take care of the cleaning.

  • If you are not 100% satisfied with your service, just get in touch within five days of your cleaning and we will send a team back free of charge to make it right.

  • Yes, cleaners will bring their own supplies to each clean. So there's no need to worry about providing them for us.

    If you have any special requests for products you'd like to use, please make a note when booking and we will do our best to use them at your clean.

  • To protect our teams, they will not clean in homes with biohazard such as an animal waste or insect rodent, clean up.

    We also do not offer wiping of light bulbs, resurfacing, waxing or refinishing of floors, bulky furniture, moving or large scale trash disposal.

    The cleaners will work with the cleaners we work with are not equipped with step ladders so they don't clean from a height.

  • We recommend a deep clean for the first time customers or customers who haven't had their home professionally cleaned in the last three months.

    A Move In/Out service is for when you are moving into or out of a new place. It is also a deep clean except usually the home is empty.

    Please check out our services page for more information on what's included in these cleans.

  • We all love routine and consistency.

    So for all our regular customers, we try and connect you with a regular cleaner.

    Unfortunately, due to the high demand for some of our cleaners, this may not always be the case.

  • All of our cleaners are highly competent career cleaners who pride themselves on the job Well done.

    Every cleaner is carefully chosen background checked and highly recommended by Medford customers.

  • My cleaner tipping is entirely at your discretion.

    If you choose to do so, you can add a tip to your booking before or after you clean on your clean online or tipping cash on the day of your clean.

    Only if you're happy with the service, of course!

Pricing, Billing + Referrals

  • Our pricing is very intuitive and based on the number of rooms in your home, the total cost will be shown before you book and there are no hidden fees or contracts.

    Get Quote & Book Now (click here)

  • We accept credit or debit cards through our online payment system provided by Stripe. All payments are processed through a full secure 256 bit protocol.

  • Payment is taken the next working day after your clean has been completed.

  • You can refer your friend by having them mention your full name and use the referral link given through their online portal, which will link the referral back to them.

    Every new customer will get $50 off their first booking when it is a valid referral.

    Each person you refer that books a recurring service will receive $50 of their first booking, and you will receive a $100 Coles gift card. The gift card will be sent to the email we have on file connected to the referring person's profile.

    Discount will be applied after the new customer's first booking is complete if it is a one time bookings or after their second booking is complete for regular service.

    Please note that this referral system is only eligible for existing customers who have not or who who have completed at least one booking and cannot be used to refer households or families that have used our services in the past.

Contact us

office@medford.com.au
02 9139 8802